Abstract: Objective To understand the current situation of human resources allocation in blood collection services, and to provide decision-making basis for optimizing human resources allocation. Methods The questionnaire of human resources in blood collection services was designed, and the data were obtained by questionnaire survey and on-site visits. The data of blood collection and supply, the number of staff, educational background and professional title were compared with those of the whole country. Results There were 1 blood center and 11 central blood stations in Zhejiang Province. The average number of staff needed to collect one thousand units of blood was 1.05 and 1.57, respectively, which was significantly lower than the national average of 1.69 and 2.57. Among the staff of blood collection services in Zhejiang Province, 0.09% were doctors, 5.76% were masters, 66.33% were undergraduates, 16.83% were specialists, 10.98% were secondary schools or below. The distribution of academic qualifications was concentrated in undergraduates and specialties, and the shortage of doctoral qualifications was serious. The proportion of senior, middle and junior titles in blood collection and supply institutions in Zhejiang Province was 14.27%, 30.01% and 42.09% respectively, while the others were 13.63%. The distribution of professional titles was concentrated in junior and middle levels. In recent three years, 283 staff were recruited into blood collection services of Zhejiang Province has been, and 230 quit their jobs in blood collection services, among which, the rates of doctors, nurses and medical technicians were 10.49%, 33.14% and 16.52%, respectively. Conclusion The per capita business volume of blood collection services in Zhejiang province was significantly higher than the national average, which has the characteristics of large personnel mobility and low educational level of talent team. It is suggested to formulate detailed personnel allocation standards and reasonable performance allocation measures for blood collection services in order to attract excellent talents and maintain the stability of the talent team.

Key words: Human resources, Blood collection services, Blood centers, Blood banks