• 中国科学论文统计源期刊
  • 中国科技核心期刊
  • 美国化学文摘(CA)来源期刊
  • 日本科学技术振兴机构数据库(JST)

临床输血与检验 ›› 2026, Vol. 28 ›› Issue (1): 92-96.DOI: 10.3969/j.issn.1671-2587.2026.01.014

• 调查研究 • 上一篇    下一篇

基于Miller金字塔模型的血站采供血人员分层培训体系构建与验证

文海燕, 胡敏   

  1. 长沙血液中心,湖南长沙 410001
  • 收稿日期:2025-05-28 发布日期:2026-02-13
  • 通讯作者: 胡敏,女,主要从事血站管理及输血护理方面研究,(E-mail)562729327@sina.com。
  • 作者简介:文海燕,主要从事采供血人员管理与培训、采供血服务质量提升及血液安全相关研究,(E-mail)190878173@qq.com。

Construction and Verification of a Stratified Training System for Blood Collection and Supply Personnel Based on the Miller Pyramid Model

WEN Haiyan, HU Min   

  1. Business General Department of Changsha Blood Center, Changsha, Hunan 410001
  • Received:2025-05-28 Published:2026-02-13

摘要: 目的 构建基于Miller金字塔模型的采供血人员分层培训体系,提升岗位胜任力。方法 通过文献分析、半结构化访谈及两轮德尔菲法筛选指标,结合层次分析法确定权重,建立个性化培训路径及动态评估系统。结果 最终形成包含4项一级指标、13项二级指标和53项三级指标的培训体系。试点研究显示,实验组理论考核成绩(92.3±3.1 vs. 85.6±4.2)、操作合格率(100% vs. 83.3%)及献血者满意度(4.8±0.2 vs. 4.2±0.3),与对照组比较,差异均具有统计学意义(P<0.05)。结论 该体系通过针对不同层级能力需求的阶梯式设计及动态评估,有效提升采供血人员综合能力,可为血站规范化培训提供科学依据。

关键词: Miller金字塔模型, 采供血人员, 分层培训, 德尔菲法, 动态评估

Abstract: Objective To develop and a hierarchical training system based on the Miller pyramid model ifor enhancing the job competency of blood collection and supply technicians in blood stations. Methods A preliminary indicator framework was established through literature analysis and semi-structured interviews. Core indicators were identified using the Delphi method (2 rounds) with weights determined via the he analytic hierarchy process. A dynamic evaluation mechanism was introduced to optimize the training pathways. Results A hierarchical training system was finalized, comprising 4 first-level indicators, 13 second-level indicators and 53 three-level indicators. The pilot study showed that the experimental group was significantly better than the control group in theoretical assessment performance (92.3±3.1 vs. 85.6±4.2), operation compliance rate (100% vs. 83.3%) and blood donor satisfaction score (4.8±0.2 vs. 4.2±0.3) (P<0.05). Conclusion The Miller pyramid-based hierarchical training system, featuring a "theory-application-practice" ladder and dynamic assessment, can effectively improve the comprehensive competency of blood collection and supply technicians and provide a scientific basis for standardized training in blood centers.

Key words: Miller Pyramid model, Blood collection and supply technicians, Stratified training, Delphi method, Dynamic assessment

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